Your AI answers texts
When a customer texts your business number, your AI can reply, book, move or cancel their own appointment, take a message and offer the waitlist. Turn it off any time; it stays quiet for 30 minutes after you reply yourself.
Your AI answers your business texts
Customers text the same number they call. Your AI replies from your services, prices, hours and FAQs, books into your open times, moves or cancels their own booking, takes a message and offers the waitlist. Reply yourself and it steps back.
- Replies from your own information
- Quiet for 30 minutes after you reply
- STOP and HELP always work
For Android phones and tablets. The iPhone and iPad version isn’t on the App Store yet.
Real RaimCalls screens with a made-up sample business. Your screens show your own business, and layouts can differ slightly between app versions.
How it works
AI text replies, step by step
A customer texts your business number
Texts arrive on your RaimCalls business number, the same number Eve and Adam answer.
Your AI replies by itself
It answers from what you've added and can book, move or cancel that customer's own appointment, take a message or offer the waitlist.
You can step in any time
Reply yourself and your AI stays quiet on that conversation for 30 minutes. Turn AI replies off and texts wait for you in the Inbox.
What you get
Everything that comes with it
Callers move or cancel their own booking
By call or text, your AI finds the appointment only by the number they're calling or texting from, reads it back, and changes it only after they say yes.
Learn more about Callers move or cancel their own bookingSTOP always works
Customers who reply STOP stop getting automated texts from your business straight away. HELP always works too.
Website chat
Add a chat bubble to your website. Your AI answers and books there too.
Unanswered questions and approvals
See what callers asked that your AI couldn't answer, and approve the texts that follow a call before they go.
Bookings found by number, never by name
When someone texts to move or cancel, your AI finds the appointment only by the number that texted, reads it back and changes it only after they say yes.
Ground rules
What it will and won't do
- Only answers from what you add, and says so when it doesn't know
- Never changes a booking without a yes from the customer
- Customers who reply STOP stop getting automated texts at once
Plans
Which plans include it
Needs a business line, which comes with Foundation at $17.99 a month and up. Personal has no business number.
| Plan | Personal | Foundation | Rise | Reign | Legacy |
|---|---|---|---|---|---|
| Price a month | $9.99 | $17.99 | $43.99 | $87.99 | $169.99 |
| AI texts a month | Not included | 20 | 60 | 120 | 250 |
FAQ
Questions about ai text replies
Does my AI answer customers' texts without asking me?
Yes, unless you turn it off in Settings, Your AI answers texts. It replies from your business information and each AI reply uses one AI text from your plan. When you reply to a customer yourself, your AI stays quiet on that conversation for 30 minutes.
Can a customer move or cancel a booking by text?
Yes. Your AI looks the appointment up only by the number they're texting from, never by a name, reads the day and time back, and changes it only after they say yes. Your calendar updates and you're notified.
What happens when a customer replies STOP?
They stop getting automated texts from your business straight away. HELP always works too, and you can mark anyone Do Not Contact on their customer card.
Can my website have a chat that books?
Yes. Turn on Website chat, set the greeting, name, colour and position, and add the code to your website. Your AI answers and books there too.
The future picks up.
Get RaimCalls
Let your AI take the calls you'd rather not make, while your business line, your admin and your people stay one tap away.
For Android phones and tablets. The iPhone and iPad version isn’t on the App Store yet.
Plans from $9.99 a month. Answering an app call is always free. See plans and pricing.
