Why calls get missed
- You're working. Your hands are busy with the job that pays.
- You're closed. People call when they have a minute, which is often evenings and weekends.
- One phone, many jobs. Quotes, bookings, payments and your personal life share one screen.
Voicemail catches some of it, but a voicemail is a message you still have to return, and many callers simply try the next business.
Option 1: ring your phone first, then let AI answer
In RaimCalls, Hours & call routing can ring your phone first. You hear who's calling and press 1 to take it. If you don't, Eve or Adam answers instead, so the caller is never left with a voicemail beep. Choose Ring me when open and after hours your AI answers without ringing you at all.
Option 2: let Eve and Adam answer every call
Eve and Adam answer your business line around the clock. They speak only from your services, prices, hours and FAQs, book callers into your real open times, and take a message with the caller's name, number, what it's about and how urgent it is. Urgent messages notify you at once.
They always say they're AI. Callers hear: "Thanks for calling Bright Homes Cleaning, this is Eve, the AI assistant. This call is transcribed by AI. How can I help you today?" (with your business name).
Option 3: let the right people through
Add family, key clients or partners as VIP callers. They skip the spam screen and ring your phone first, at any hour. Add a department menu if callers need Sales, Service or a person.
Set it up in RaimCalls
Choose a plan with a business line
Foundation and higher plans include a US business number. Personal has no business number.
Tell your AI about your business
Follow Set up your business: your services and prices, hours and a few FAQs. The checklist shows what's missing.
Keep your number, or use the new one
Forward the number customers already know to your RaimCalls number with your carrier's code; the app shows the steps for your phone company, then a test call proves it works.
Pick how calls ring
Under Hours & call routing, choose who answers first, and add holidays.
Hear it for yourself
Use Hear Eve answer to place a short test call to your own phone.
What it costs
Foundation is $17.99 a month and includes one business number and 45 live AI voice minutes a month. If your phone rings a lot, Rise includes 125 minutes for $43.99. See every plan's allowances.
Tools in this guide
Call routing and VIP callers
Ring you first, VIPs any hour, messages if not.
See how it worksAI text replies
Your AI answers texts and website chat.
See how it worksAppointment booking
Books callers into your real open times.
See how it worksVoicemail and recording
Transcribed voicemail, recording off by default.
See how it works

