| App calls | Phone calls | |
|---|---|---|
| Between | Two RaimCalls apps, over the internet | A phone number and RaimCalls: your business line, Call for me |
| Number needed | No. Save their RaimCalls email or a number they verified | A business number for your line (Foundation and up); Call for me works on every plan |
| Who pays | The caller's plan covers both people. Answering is always free | Your plan's live AI voice minutes and AI calls |
| Recording | Never recorded or transcribed | Your AI's calls are transcribed and summarized; recording only if you turn it on |
| Length | Up to 15 minutes a call room | As long as the call needs, within your plan |
When to use an app call
- Talking face to face with family, friends or your team who use RaimCalls.
- Calling someone without sharing a phone number: save their RaimCalls sign-in email.
- When the other person has no plan: answering is always free.
What app calls need
- RaimCalls on both phones or tablets, each person signed in to their own account.
- RaimCalls open on screen: incoming app calls don't ring while the app is closed or in the background.
- An internet connection, and microphone access (camera access too for video).
On video calls you can blur the room, put a background behind you or brighten a dark room with video effects, made on your phone.
When it's a phone call
Customers calling your business, and the calls your AI makes for you with Call for me, are phone calls. They use your plan's live AI voice minutes and AI calls.
