Hours and call routing
Have calls ring your phone first, or ring you only when you're open. Press 1 to take the call; if you don't, your AI answers. Add holidays, or switch on Closed today.
You decide who reaches you, and when
Have calls ring your phone first, or only while you're open. Press 1 to take a call; if you don't, your AI answers. VIP callers skip the spam screen and ring you at any hour, and when you can't pick up, your AI takes a message with the urgent ones first.
- Press 1 to take the call
- VIPs ring through any hour
- Urgent messages notify you
For Android phones and tablets. The iPhone and iPad version isn’t on the App Store yet.
Real RaimCalls screens with a made-up sample business. Your screens show your own business, and layouts can differ slightly between app versions.
How it works
Call routing and VIP callers, step by step
Pick how calls ring
Under Hours & call routing: your AI answers every call, Ring my phone first, or Ring me when open. Add holidays, or switch on Closed today.
Hear who's calling, press 1
When your phone rings first you hear who the call is for, and a VIP's name, before you press 1. The caller doesn't hear it.
Messages when you can't
If you don't press 1, your AI answers as usual and takes the caller's name, callback number, what it's about and how urgent it is.
What you get
Everything that comes with it
VIP callers
People you always want to hear from skip the spam screen and ring your phone first, at any hour. You hear their name before you press 1.
Messages, urgent ones first
Your AI takes the caller's name, callback number, what it's about and how urgent it is. An urgent message also sends you a notification.
Spam shield and blocklist
A spam shield, plus the numbers you've blocked, in one place.
Urgent ones first
An urgent message also sends you a notification at once, showing only "Urgent message from" and the caller's first name on the lock screen. Your quiet hours apply.
Ground rules
What it will and won't do
- A number you've blocked stays blocked, even for VIP callers
- If you don't pick up, the caller goes back to your AI
- On holidays and Closed today, your AI answers every call
Plans
Which plans include it
Needs a business line, which comes with Foundation at $17.99 a month and up. Personal has no business number.
| Plan | Personal | Foundation | Rise | Reign | Legacy |
|---|---|---|---|---|---|
| Price a month | $9.99 | $17.99 | $43.99 | $87.99 | $169.99 |
| Live AI voice minutes a month | Not included | 45 | 125 | 250 | 520 |
FAQ
Questions about call routing and vip callers
Can calls ring my own phone first?
Yes. Under Hours & call routing choose Ring my phone first, or Ring me when open. Press 1 to take the call; if you don't, the AI answers.
How do I make sure certain people always reach me?
Add them as VIP callers, or turn on VIP caller on their customer card. A VIP's call skips the spam screen and rings the phone you set first, at any hour and on holidays. You hear "Your VIP caller" and their name before you press 1.
How do I get messages callers leave with my AI?
Every message is in Settings, Messages and on Today under Needs you. Tap Call back to ring them from your business line, then Mark done. An urgent one also notifies you straight away.
How do I close for the day or a holiday?
In Business hours, turn on Closed today. For future dates, add holidays under Hours & call routing. On those days the AI answers every call.
The future picks up.
Get RaimCalls
Let your AI take the calls you'd rather not make, while your business line, your admin and your people stay one tap away.
For Android phones and tablets. The iPhone and iPad version isn’t on the App Store yet.
Plans from $9.99 a month. Answering an app call is always free. See plans and pricing.
